Information Systems Technology
Selected Activities
- Performed all IT functions for a small LAN (Local Area Network), including:
- Equipment procurement
- Hardware installation and maintenance, both PCs and servers
- Software installation and maintenance
- User creation and training
- "Help desk" functions
- Problem solving, including diagnosis, implementation and maintenance of solution
- Data security
- Policy development for acceptable use and enforcement of policies
- Establish and maintain regular, secure off-site backup system
- Maintain web site and internal mail server
- Partnered with users to determine requirements for internal software.
- Created and tested internal software, designed for the unique requirements of the business.
- Converted order-entry system from paper to electronic format, increasing accuracy and reducing time by 50%
- Initiated a customized software suite, tying together customer relations, production, order tracking and quality systems to increase efficiency, accuracy and customer satisfaction in every process from the incoming order to customer receipt of product.
- Engineered database and analysis tools for the Quality Assurance program that permitted business intelligence gathering and product optimization.
- Developed a PC-based time clock to remove reliance on outside vendor, reducing recovery time by 24x and permitting audit and scheduling capabilities.
- Enhanced quality management system by synchronizing time clock system with training and competency matrix, which improved scheduling by added the capability to rapidly rotate staff based upon skills to cover absences and enabled production forecasting.
- Implemented a video conferencing system, saving more than $11,000 annually in travel expenses.
- Planned and initiated a building security upgrade, using leading-edge technology to ensure the safety of employees, property and proprietary information.
- Processed medical records, organizing and preparing charts for electronic storage and performed tasks involved in storage, including scanning and identifying forms
- Integrated information from discrete medical database sources, pursuing success and improvement in Core Measures and Meaningful Use
- Skilled in working with personnel at all levels of technical ability, especially breaking down technical concepts for non-technical staff
Technical Skills
- Visual Basic.Net (VB.Net)
- SQL Server, MySQL
- HTML, PHP, CSS
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)
- Windows Desktop and Server Operating Systems
- Microsoft Dynamics GP and SL
- Veritas/Symantec backup software and associated hardware
- Networking--Wired and wireless
- PC and server hardware
Contact
shaun@shaunfortune.com814.404.5308